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FREQUENTLY ASKED QUESTIONS

If your accident involves damage to third-party property other than We suggest bringing a radio, phone, speaker or bell that makes
another vehicle, you are required to report that accident to the third noise with you while hiking to make your presence known
party and then, if necessary, obtain a police report within 24 hours. to surrounding wildlife. This will help ensure animals in the
surrounding area can hear you approach, and will likely move on.
Refer to ACCIDENTS, BREAKDOWNS AND MAINTENANCE on page
40 for further details. HOW DO I MANAGE THE RV RESOURCES IN
EXTREME HEAT?
I THINK THERE’S MICE IN THE RV. WHAT DO I DO?
It can sometimes be a challenge to prevent it from becoming too
All CanaDream locations have pest control measures in place. If hot inside the RV. If you’re connected to an external power source
you find that you have mice in the RV, it is likely they entered after or running the generator, the air conditioner will make a difference.
you arrived at a campground. If you follow the below steps, these
unwelcome visitors should vacate the vehicle in a short time. • Parking the RV in the shade, out of direct sunlight, will help.

If you do find a mouse in the RV, please react as you would in your • Whether you’re parked in sun or shade, keep your blinds,
own home. DO NOT use poison. curtains, doors and windows closed during the day. Keep the
roof air vents open if you are away from the RV.
• Purchase some mouse traps and a box of dryer sheets and place
the dryer sheets in areas close to sources of heat. • When you’re inside the RV and not using the air conditioner,
open the windows to allow air to flow through the motorhome.
• Use peanut butter or cheese as bait on the mouse traps. Place
the mouse traps where there is evidence of the presence of • ALWAYS ensure you have plenty of fuel in the fuel tank. We
mice. recommend that you always keep your fuel tank no less than ½
full. The generator will not run if there is any less than ¼ tank
• Don’t place your luggage, bags or boxes on the ground before of fuel present, which will limit coach A/C operation and 110V
carrying them into the RV. These critters are masters at finding function.
any way possible to enter your living space!
• Provided it’s safe to do so, keep the windows open at night and
• Clean up all traces of food immediately after eating – mice will use a portable fan to keep the air circulating.
not stay long if there is no food source for them.
• Keep the fridge and freezer doors securely closed as much as
• Report findings of mice to the campground office – they may possible. Adding frozen bottles of water into the fridge will
be able to assist with the removal process. It is very likely other help keep your contents cool, and from spoiling, as opposed to
campers are experiencing the same problem. adjusting fridge temperature.

• Report any signs of mice in the RV to CanaDream as soon as HOW DO I MANAGE THE RV RESOURCES IN
possible as we will take measures to ensure the mice do not EXTREME COLD?
affect the next Guest to travel in the RV.
Keep these important points in mind when RVing in winter and
WHAT DO I DO IF I SPOT A BEAR? you’ll enjoy a trouble-free trip.

While we all like to see bears on our RV vacations, we prefer to • If you’re not connected to shore power, limit the number of
see them from a distance. Housekeeping around the RV becomes lights you have on inside the RV to conserve battery power.
extremely important to ensure bears are kept at a safe distance
away from you and the RV. • ALWAYS leave your furnace on at a minimum of 16°C, except for
when driving.
• Clean up all traces of food immediately after outdoor cooking.
The longer the food scent hangs in the air, the more likely it will • ALWAYS ensure you have plenty of propane to keep your
attract animals. furnace running. In cold weather you should refill your propane
tank before it gets to the 1/3 tank level.
• Don’t throw food scraps on your campfire – the scent will
remain if the food isn’t completely burned. • ALWAYS ensure you have plenty of fuel in the fuel tank. We
recommend that you always keep your fuel tank no less than
• Don’t leave sweet treats or other food items around your 1/2 full. The generator will not run if there is any less than 1/4
campsite. A bear’s sense of smell is amazing. tank of fuel present.

• Dispose of your garbage in bear proof bins, if available, or keep • ALWAYS keep your blinds closed at night to prevent heat loss.
it stored securely inside the RV until you can dispose of it. • ALWAYS keep your water heater on except for when driving.
• DO NOT connect to City Water.
• Don’t leave insect repellent or any other scented items lying • DO NOT put anything in front of the air vent as this restricts the
around outside the RV.
ability of the furnace to operate efficiently.
DO NOT TRY TO GET CLOSE TO BEARS TO TAKE PHOTOS!
• As services are limited in winter, plan in advance where you can
Bears normally try to avoid human contact. If you do encounter refill your water tank, empty your waste tanks and top up with
a bear while camping or hiking, stay calm. If the bear walks away, propane. Propane usage can increase significantly as temperatures
walk away in a different direction. If the bear doesn’t leave, do fall. When the mercury drops into the low minus 20 range, it’s
not run. Talk calmly to the bear while holding your arms out from possible that you may need to refill your propane every other day.
your sides and waving them slowly up and down. Don’t make eye Monitor your propane usage daily and never let the level go below
contact with the bear but keep a close eye on it. Eventually the bear 1/3 tank. Know in advance where you will be able to top up the
should leave. Do carry bear spray when hiking but use it only if you propane tank along your route and fill up at every opportunity.
are threatened by the bear.

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