Page 40 - CanaDream 2025 DVC English
P. 40
ACCIDENTS, BREAKDOWNS & MAINTENANCE
COMMUNICATING WITH CANADREAM AUTOMOBILE ACCIDENT
On the road, you may encounter the need to attend to minor If anyone is injured, seek medical help first.
repairs. As per your contract, you may proceed with repairs,
and/or parts costing up to but not greater than $150.00. Please If necessary, call 911 for the police and ambulance.
keep receipts for reimbursement at drop off.
1. Do not move the person or the RV.
Urgent circumstances, including those on the list below, may occur 2. Turn the hazard lights on.
in which you must call CanaDream Central before proceeding.
Do not attempt repairs or corrections without contacting Call CanaDream Central. To keep your insurance effective, you must
CanaDream by phone, toll-free 1‑800‑347‑7126 or internationally contact us within 24 hours of any accident. CanaDream Central will
1‑403‑259‑5447, email booking@canadream.com or live chat send you a link to complete an accident form online. If you do not
which is open during regular office hours at www.canadream.com. have internet connection, you can complete the accident booklet
located in the RV. The booklet is in the blue plastic envelope, in the
1. If the incorrect fuel is added to your fuel tank, STOP. Do not driver’s cab.
start or drive the RV. Call CanaDream Central.
If you are unable to locate your accident booklet, collect the
2. If you have a flat tire, see TIRES on page 17. Call following from the other parties involved:
CanaDream Central.
1. Name, address, and telephone number of the driver.
3. After any automobile accident or collision, see AUTOMOBILE 2. Driver’s license number and the province/state/country in which
ACCIDENT on this page. Call CanaDream Central.
it was issued.
4. In the case of a mechanical failure rendering the RV 3. License plate number and the name of the registered owner.
inoperable, see EMERGENCY – BREAKDOWN on this page. Call 4. All insurance information, i.e. the name of the insurance
CanaDream Central.
company, the policy number, the effective and expiry dates of
5. If any of the alarms are heard from any of the detectors, stop the policy and year, make & serial number of the vehicle.
the RV, turn off the motor, open the doors and exit. Turn the 5. A description and as many photos as possible of all noticeable
battery disconnect OFF and turn the propane gas valve OFF, damage to all involved vehicles and any fixed objects or
and allow the coach to air out. If an alarm sound continues, property.
locate that alarm and press the reset button. If pressing the 6. Collect the name, address and telephone number of any
button mutes the alarm, turn the battery disconnect back ON passengers and/or witnesses.
and turn the propane gas valve ON. If the problem persists, call 7. If the police are called, get the officer’s name, badge number,
CanaDream Central. telephone number, and police file number.
6. If you have had to use the fire extinguisher, call EMERGENCY – BREAKDOWN
CanaDream Central.
In the case of mechanical failure rendering the RV inoperable:
1. If possible, move the RV completely off the road.
2. Call CanaDream Central, it will be our pleasure to help.
If you are in a remote area, raise the hood and attempt to flag a
passerby. Ask the person who stops to call the CanaDream Central
number for you. Give that passerby your rental agreement number
and RV number to reference the call.
Never abandon the RV under any circumstances.
REPAIRS
1. Guests are authorized, and will be reimbursed for repairs
up to $150.00.
2. All repairs over $150.00 require an authorization from
CanaDream.
3. Maintaining fluid levels does not require authorization.
40 CANADREAM.COM DVC
COMMUNICATING WITH CANADREAM AUTOMOBILE ACCIDENT
On the road, you may encounter the need to attend to minor If anyone is injured, seek medical help first.
repairs. As per your contract, you may proceed with repairs,
and/or parts costing up to but not greater than $150.00. Please If necessary, call 911 for the police and ambulance.
keep receipts for reimbursement at drop off.
1. Do not move the person or the RV.
Urgent circumstances, including those on the list below, may occur 2. Turn the hazard lights on.
in which you must call CanaDream Central before proceeding.
Do not attempt repairs or corrections without contacting Call CanaDream Central. To keep your insurance effective, you must
CanaDream by phone, toll-free 1‑800‑347‑7126 or internationally contact us within 24 hours of any accident. CanaDream Central will
1‑403‑259‑5447, email booking@canadream.com or live chat send you a link to complete an accident form online. If you do not
which is open during regular office hours at www.canadream.com. have internet connection, you can complete the accident booklet
located in the RV. The booklet is in the blue plastic envelope, in the
1. If the incorrect fuel is added to your fuel tank, STOP. Do not driver’s cab.
start or drive the RV. Call CanaDream Central.
If you are unable to locate your accident booklet, collect the
2. If you have a flat tire, see TIRES on page 17. Call following from the other parties involved:
CanaDream Central.
1. Name, address, and telephone number of the driver.
3. After any automobile accident or collision, see AUTOMOBILE 2. Driver’s license number and the province/state/country in which
ACCIDENT on this page. Call CanaDream Central.
it was issued.
4. In the case of a mechanical failure rendering the RV 3. License plate number and the name of the registered owner.
inoperable, see EMERGENCY – BREAKDOWN on this page. Call 4. All insurance information, i.e. the name of the insurance
CanaDream Central.
company, the policy number, the effective and expiry dates of
5. If any of the alarms are heard from any of the detectors, stop the policy and year, make & serial number of the vehicle.
the RV, turn off the motor, open the doors and exit. Turn the 5. A description and as many photos as possible of all noticeable
battery disconnect OFF and turn the propane gas valve OFF, damage to all involved vehicles and any fixed objects or
and allow the coach to air out. If an alarm sound continues, property.
locate that alarm and press the reset button. If pressing the 6. Collect the name, address and telephone number of any
button mutes the alarm, turn the battery disconnect back ON passengers and/or witnesses.
and turn the propane gas valve ON. If the problem persists, call 7. If the police are called, get the officer’s name, badge number,
CanaDream Central. telephone number, and police file number.
6. If you have had to use the fire extinguisher, call EMERGENCY – BREAKDOWN
CanaDream Central.
In the case of mechanical failure rendering the RV inoperable:
1. If possible, move the RV completely off the road.
2. Call CanaDream Central, it will be our pleasure to help.
If you are in a remote area, raise the hood and attempt to flag a
passerby. Ask the person who stops to call the CanaDream Central
number for you. Give that passerby your rental agreement number
and RV number to reference the call.
Never abandon the RV under any circumstances.
REPAIRS
1. Guests are authorized, and will be reimbursed for repairs
up to $150.00.
2. All repairs over $150.00 require an authorization from
CanaDream.
3. Maintaining fluid levels does not require authorization.
40 CANADREAM.COM DVC
