Most Common Asks
How do I reserve a vehicle? When is full payment required? Are the prices in CDN$ or in US$?
Guests are also not permitted to travel on some routes in the Yukon and Alaska, along with roads in Northern Quebec and Labrador at any time. See Prohibited Travel Areas and Restricted Travel Areas in our FAQ section for full details of these routes.
There are some urban restrictions within Canada and the United States where Guests are not allowed to park or travel through. Please see Urban Travel Restrictions in our FAQ section for details.
Note that CanaDream RVs have GPS tracking, which triggers alerts when any RV is being driven into a Northern Surcharge, Prohibited, or Restricted travel area.
Where space is available, we are happy for CanaDream Guests to park a car at our location while heading off on an RV road trip. This is strictly subject to availability in our lot and based on a first come first served basis. Reservations for parking are not possible and only one car is allowed per booking. We cannot offer any guarantee that parking will be available on any given day. Where parking is available, there will be no charge to the Guest except at our Edmonton, Montreal, and Toronto locations where a parking fee of $35 plus tax applies, regardless of the duration of the booking. Sorry, we are unable to provide EV charging stations at our locations.
Our partnerships with airport parking facilities provide Guests with a discount offer for parking at their secure lots. Most of these lots also offer a EV Charging Service to ensure your vehicle is fully charged when you return from your trip. Please make your booking direct with the parking provider. CanaDream does not offer a transfer service to/from the parking provider's storage lot. Guests must arrange their own transport.
We are also happy to provide offers from our airport hotel partners for short-term parking if you stay one night at their establishment (hotel offers apply only when booking through CanaDream Club).
Select your pickup and dropoff locations and dates in the booking box on the left, click on "Rent an RV" and away you go! CanaDream's real-time availability and pricing will let you see the price of your RV vacation immediately. We are happy to honour the price you receive on your quote for up to five days from the date of the quote. After five days, the quote will expire and a new quote will be required.
A booking is only confirmed when we receive a $ 500.00 deposit. If the booking date falls 30 days prior to the pick up day, then we will require full payment at the time of booking. Please contact our reservations department between 08:00 and 17:00 MST at 1-800-347-7126 (toll free within North America), or 403-259-5447 if calling from Calgary, Alberta. You may also contact us by email at booking@canadream.com.
When a booking is made 45 days or more in advance to the pick-up date, we are happy to confirm a booking with a $500.00 deposit, or alternatively, we are happy to offer additional savings for full payment at the time of confirmation. This discount would be 5% off of the total value at time of confirmation. Our standard cancellation policy is applicable to either confirmation amount.
If a booking is made 44 days or less in advance to the pick-up date full payment will be required to confirm the booking and hold availability for the requested travel dates.
When a booking has been made with a $500.00 deposit the full and final balance payment is required no later than 30 days prior to the pick-up day.
Some special offers (e.g. relocations) require full payment to be made at the time of booking and alternative cancellation fees will apply.
We are happy to accept payments made by Mastercard, Visa, or American Express cards see payment options for full details.
All Guests must present a valid credit card at the time of pick up (see section on Security Deposit)
