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Most Common Asks

How do I reserve a vehicle? When is full payment required? Are the prices in CDN$ or in US$?

Yes. They will be automatically calculated and added to your reservation.
Unless otherwise stated, all prices are in Canadian Dollars.
Yes.  When you book an RV vacation with CanaDream you can also purchase a Parks Canada Discovery Pass which is valid for one year from the day you get it.  Learn more about purchasing a Parks Canada Discovery Pass from CanaDream here.

 

Generally speaking, you are permitted to travel on any roads in the United States and Canada which are federal or provincially numbered roads.  Travel on any roads in the United States is subject to our US driving surcharge.  Travel in northern parts of Canada is subject to our Northern Surcharge. You are also not permitted to drive an RV anywhere on Manhattan Island, USA or to travel to the Burning Man Festival in Nevada, USA.

Guests are also not permitted to travel on some routes in the Yukon and Alaska, along with roads in Northern Quebec and Labrador at any time.  See Prohibited Travel Areas and Restricted Travel Areas in our FAQ section for full details of these routes.

There are some urban restrictions within Canada and the United States where Guests are not allowed to park or travel through.  Please see Urban Travel Restrictions in our FAQ section for details.

Note that CanaDream RVs have GPS tracking, which triggers alerts when any RV is being driven into a Northern Surcharge, Prohibited, or Restricted travel area.
If the driver's license from your own country is in English, you do not need an International license. If your license is in a language other than English, we strongly recommend you bring an International License, together with the license from your own country. For translation purposes, an International Driver's License will ensure ease of use in Canada and the United States. Please note that an International License is not valid on its own for driving in Canada and the USA. The International License must also be accompanied by a valid driver's license issued in your own country.
We are happy to welcome your pet travelling with you with payment of a pet fee.  We ask that Guests tell us in advance if they wish to bring their pet and require Guests to ensure their pet does not cause any damage to the RV. Should additional pet cleaning be required at drop off, extra cleaning charges will apply. Please refer to our pet policy for more information.

Where space is available, we are happy for CanaDream Guests to park a car at our location while heading off on an RV road trip. This is strictly subject to availability in our lot and based on a first come first served basis. Reservations for parking are not possible and only one car is allowed per booking. We cannot offer any guarantee that parking will be available on any given day. Where parking is available, there will be no charge to the Guest except at our Edmonton, Montreal, and Toronto locations where a parking fee of $35 plus tax applies, regardless of the duration of the booking.  Sorry, we are unable to provide EV charging stations at our locations.

Our partnerships with airport parking facilities provide Guests with a discount offer for parking at their secure lots. Most of these lots also offer a EV Charging Service to ensure your vehicle is fully charged when you return from your trip. Please make your booking direct with the parking provider. CanaDream does not offer a transfer service to/from the parking provider's storage lot. Guests must arrange their own transport.  

Find Parking Offers

We do not provide transfers to or from the airport or airport hotels at any of our locations.  Taxi fare information is available on our Locations pages.

Select your pickup and dropoff locations and dates in the booking box on the left, click on "Rent an RV" and away you go! CanaDream's real-time availability and pricing will let you see the price of your RV vacation immediately.  We are happy to honour the price you receive on your quote for up to five days from the date of the quote. After five days, the quote will expire and a new quote will be required.

A booking is only confirmed when we receive a $ 500.00 deposit. If the booking date falls 30 days prior to the pick up day, then we will require full payment at the time of booking. Please contact our reservations department between 08:00 and 17:00 MST at 1-800-347-7126 (toll free within North America), or 403-259-5447 if calling from Calgary, Alberta.   You may also contact us by email at booking@canadream.com.

We are happy to provide kitchen and/or linen kits for a small additional fee.  ​See our current pricing sheet for more details. One kitchen kit is required per RV and one linen kit is required for each person travelling.  Guests can choose to bring their own linen items if they wish.  See what is included in our kitchen and linen kits.
While we are happy for our Guests to book for any number of nights, we have a minimum rental charge based on 5 nights year-round.  The cost will vary and is dependent on rates applicable at time of booking.
One driver is included in the rental cost. There is an additional driver charge  per night for the entire rental period per additional driver. There is no coverage should an unauthorized driver be involved in an accident. 
Smoking of any kind is not permitted in our RVs. This includes vaping, cigarettes and recreational cannibis. If vape odour, cigarette or cannibis use is detected in the unit at drop-off, a defuming and sanitizing charge will be applied. See our pricing page for current charge.

When a booking is made 45 days or more in advance to the pick-up date, we are happy to confirm a booking with a $500.00 deposit, or alternatively, we are happy to offer additional savings for full payment at the time of confirmation. This discount would be 5% off of the total value at time of confirmation. Our standard cancellation policy is applicable to either confirmation amount.

If a booking is made 44 days or less in advance to the pick-up date full payment will be required to confirm the booking and hold availability for the requested travel dates.

When a booking has been made with a $500.00 deposit the full and final balance payment is required no later than 30 days prior to the pick-up day.

Some special offers (e.g. relocations) require full payment to be made at the time of booking and alternative cancellation fees will apply.

We are happy to accept payments made by Mastercard, Visa, or American Express cards see payment options for full details. 

All Guests must present a valid credit card at the time of pick up (see section on Security Deposit)

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