You can select your pick-up time during Online Check-in (which opens 5 days before pick-up). To ensure a smooth, efficient operation and to minimize waiting times, we offer a range of pick-up slots:
- Standard Pick-up slots are between 1:00pm and 3:30/4:00pm, no charge.
- Early Pick-up slots are between 10:00am and 12:30pm for a $75 fee (subject to availability).
Pick-up slots vary from station to station, depending on the volume of pick-ups and Crew. You will see what time slots are available to you during Online Check-in, so we recommend that if you want a particular pick-up time, to commence Check-in as soon as you receive your invitation to start. This will provide you with the widest choice of times.
Unfortunately, pick-up times cannot be booked before Online Check-in due to the scheduling of our fleet. Guests are encouraged to arrive on time for their chosen pick-up slot, so our Crew can help get you on the road as quickly as possible.
CanaDream does not recommend Guests pick-up on the same day as flying in from an international flight. It is best to rest and pick-up the day after, so you are fresh and ready to set off on your RV road trip. CanaDream stations are unable to stay open for late-arriving Guests if flights are delayed and pick-up slots are missed.