Incidents
Information about what to you if you are involved in an accident or incident on your RV trip.
From time to time, accidents and incidents do occur during your road trip. CanaDream is here to assist you during this time.
If anyone is injured in the accident, please call 911 to obtain immediate assistance.
We require you to record all details of the accident or incident, however minor, including as many photos as possible of all noticeable damage to all involved vehicles and any fixed objects or property, using either the paper forms in the blue wallet in your RV or by reporting to us online. You are also required to notify us of the accident within 24 hours by phone, email or online. If you fail to notify us of damage to our vehicle and/or damage to another vehicle, you will be liable for the full cost of the damage. There are no exceptions to this requirement.
If your accident involves damage to a third party vehicle, you are always required to notify the police within 24 hours and obtain a police report - there are no exceptions to this requirement.
If your accident involves damage to third party property other than another vehicle, you are required to report that accident to the third party and then, if necessary, obtain a police report within 24 hours.
Please use the following links to report your accident to CanaDream online:
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