General FAQ
How do I reserve a vehicle?
Click here to go to our home page. Click the Reserve button and away you go!
A booking is only confirmed when we receive a $300 deposit. If the booking date falls 30 days prior to the pick up day, then we will require full payment at the time of booking. Please contact our reservations department between 8 AM and 5 PM MST Monday to Saturday @ 1-800-461-7368 (toll free within North America), @ 291-1000 if calling from Calgary , Alberta or via email res@canadream.com.
When is full payment required?
Full payment is required 30 days prior to the pick up day.
Are the prices in CDN$ or in US$?
All prices are in CDN$.
Are taxes included in the prices?
Yes. They will be automatically calculated and added to your reservation.
What papers do I require for renting the vehicle?
We require a valid driver's license (must be valid until at least the day after drop-off day) for all drivers. In addition, we require a passport for international guests or an ID card for our US guests.
Do I need an International Driver's license?
No. However, for translation purposes an International Driver's license will ensure ease of use in Canada and the United States .
Are there kilometer packages available and how much do they cost?
Yes. We offer two kilometer packages. You can upgrade to 160 km per night for an additional $15 per night OR 250 km per night for an additional $35 km per night.
What does the extra kilometer cost if I go over?
The extra kilometer cost is $ 0.31
What type of gas mileage can I expect with my rental vehicle?
As numerous conditions affect gas mileage (wind, hills, speed, driving habits, etc.) fuel consumption will vary according to the conditions. As a rough "rule of thumb", you could budget about 25 litres/100 kilometres.
What is the Minimum Rental Age?
You must be at least 21 years old to rent a motorhome and hold a valid driver's licence issued by your own country. This licence must be valid until at least one day after you drop off your vehicle.
Can I travel into the USA with my rental vehicle?
Yes. Unless US travel has been included in your rental at no cost, you will be charged C$10.00 for each night you spend in the USA. Simply call our toll free number on 1-800-461-7368 when you cross into the United States and call us again when you re-enter Canada. We will charge you for the nights spent in the USA when you drop-off your vehicle.
Please be aware that if you are traveling on documents other than those of Canadian or U.S. citizens, you will be required to pay a small fee of US$6.00 for your entry documents (I-94). This document is valid for multiple entries. You will also have a laser finger print taken of your index finger.
Please also note that U.S. Customs will not allow fresh meat, fruits, vegetables, and other groceries across the border. If you are planning on crossing into the USA we suggest you shop for your groceries once you are in the United States.
Can I Leave my Suitcase at the Rental Station?
Yes. As long as you are picking up and dropping off at the same location, you are welcome to unpack your suitcase in your motorhome and leave the suitcase in storage at our rental location. There is no charge for this service.
How many people can travel in each motorhome?
This depends on the vehicle type. Canadian Transport regulations state that each person travelling must be wearing a seatbelt. The number of people able to travel in each motorhome is dependent upon the number of seatbelts provided.
Are there radios and CD players in each vehicle?
There is a dash radio/cd player in every motorhome. We suggest that you bring an fm adaptor if you wish to play your portable mp3 player in the vehicle.
What happens if I have a breakdown while renting the motorhome?
CanaDream provides you with 24 hour toll-free emergency assistance in the event of a breakdown or accident. One of our technicians will be available to provide you with advice and help.
Do you rent child seats?
Yes. We can rent our guests baby seats, child seats and booster seats. During peak season these may be in short supply so we suggest you book these prior to your arrival or bring your own with you.
What is the mileage between:
- Whitehorse, Yukon & Calgary, Alberta:
- Calgary, Alberta & Vancouver, British Columbia:
- Vancouver, British Columbia & Victoria, British Columbia:
- Montreal, Quebec & Toronto, Ontario:
- Montreal, Quebec & Gaspe, Quebec:
- Toronto, Ontario & Niagara Falls, Ontario:
- Toronto, Ontario & Halifax, Nova Scotia:
- Halifax, Nova Scotia & St. John's, Newfoundland:
- Halifax, Nova Scotia & Charlottetown, Prince Edward Island:
2270 km / 1410 mi
970 km / 610 mi
70 km / 42 mi (please allow at least 2 hours for the ferry crossing & waiting time)
545 km / 340 mi
914 km / 570 mi
130 km / 80 mi
1400 km / 870 mi
550 km / 340 mi (please allow at least 6 to 7 hours for the ferry crossing & waiting time)
345 km / 215 mi (if crossing via the Confederation Bridge) or 230 km / 145 mi if using the ferry (please allow at least 2 hours for the ferry crossing & waiting time)
